Terms of use

These terms apply to your use of this website, which is operated by Jaddaf Company, The Boulevard, 40 M Street, Erbil, Kurdistan Region of Iraq. By using the website you accept them. If you do not agree, please do not use the site.

These terms cover the website only. Any registration, distribution or consulting work we do for a manufacturer is governed by a separate written agreement, which takes precedence over anything on this site.

This website is intended for pharmaceutical manufacturers, healthcare professionals, trade customers such as pharmacies, hospitals and wholesalers, and people applying to work with us. It is not intended to promote medicines to the general public.

Product descriptions in our catalogue are general summaries provided for professional and trade reference. They do not replace the approved product labelling, the summary of product characteristics or the patient information leaflet, and they are not medical advice.

Many of the products listed are prescription-only medicines and must be used only under the supervision of a qualified healthcare professional. If you are a patient, speak to your doctor or pharmacist about any medicine. To report a suspected side effect of a product we distribute, email [email protected].

Our guides, FAQ and resources describe how registration and distribution generally work in Iraq. Requirements, timelines and fees change, and every product is assessed individually by the authorities. The information is provided in good faith for general guidance; it is not legal or regulatory advice for a specific product, and you should not rely on it without confirming the current position with us or with the authority concerned.

Listing a product in our catalogue does not mean it is in stock or available in every governorate, and it is not an offer to sell. Registration status, availability, prices and supply terms are confirmed only by our commercial team in writing.

When you use this website, you agree not to:

• submit information that is false, or that belongs to someone else without their permission;
• upload files that contain viruses or harmful code;
• try to gain access to parts of the site, our internal tools or data that you are not authorised to use;
• copy the catalogue or other content in bulk by automated means.

If you apply for a job, the information you give must be accurate. Providing false information may lead to your application being withdrawn or an offer being cancelled.

The Jaddaf name, logo and the text and design of this website belong to Jaddaf Company. Product names, packaging images, partner logos and the logos of regulatory authorities belong to their respective owners. You may view and print pages for your own reference, but you may not reproduce them for commercial purposes without our written permission.

We link to some external services, such as WhatsApp. We are not responsible for the content or privacy practices of websites we do not operate.

We work to keep this website accurate and available, but we do not guarantee that it will always be error-free or uninterrupted. To the extent the law allows, we are not liable for any loss arising from reliance on information on the website, or from the website being unavailable.

Nothing in these terms limits any liability that cannot be limited under the applicable law.

How we handle the personal information you give us through the website is explained in our privacy policy.

These terms are governed by the laws applicable in the Kurdistan Region of Iraq and the Republic of Iraq. Any dispute about them will be heard by the competent courts in Erbil.

We may update these terms from time to time; the date at the top of this page shows the latest version. Questions about these terms can be sent to [email protected].